Knowledge Base

ROI varies by use case, but our clients typically see measurable returns within 3-6 months. Customer support chatbots can reduce support ticket volum…

Yes. We build AI-powered tools that extract information from invoices, receipts, and forms — reducing manual data entry by up to 80%. These tools lea…

Not necessarily. For chatbots and customer-facing AI, we can start with your existing website content, FAQs, and product documentation. For predictiv…

Data privacy is paramount in our AI implementations. We process data locally whenever possible, use encrypted connections for API calls, anonymize pe…

Yes. We build AI chatbots that understand your business context and can answer customer questions, qualify leads, schedule appointments, and escalate…

We offer a range of AI-powered solutions including intelligent chatbots for customer support, natural language processing for content analysis, autom…

Yes. Our managed hosting service includes server provisioning, SSL certificate management, automated backups, uptime monitoring with alerting, log ma…

Absolutely — that's one of our core strengths. We architect applications for scalability from day one. As your traffic, data, or feature needs grow, …

Through our client portal at hayce.ca. Log in to create a support ticket with details about the issue, priority level, and any screenshots or files. …

Yes, training is included as part of our delivery process. We provide documentation, video walkthroughs, and live training sessions tailored to your …

Response times depend on your support plan and issue severity. Critical issues (site down, security breach) get a response within 1-2 hours. High-pri…

Post-launch support includes bug fixes, security patches, performance monitoring, server maintenance, and minor feature updates. We offer structured …

Yes. We offer monthly support plans that include bug fixes, security updates, performance monitoring, minor feature enhancements, and priority respon…

The application itself is yours with no recurring license fees for the code we write. However, you should budget for hosting and infrastructure costs…

Yes. Your initial consultation is always free. We'll discuss your project needs, technical requirements, timeline, and budget. After the consultation…

We offer two pricing models: fixed-price for well-defined projects where scope is clear upfront, and time-and-materials for projects that need flexib…

Changes are a natural part of any project. Small adjustments within the current sprint scope are handled at no extra cost. For larger changes that af…

You'll have access to our client portal where you can track tasks, review versions, upload documents, and communicate with our team. We hold weekly v…

Timeline depends on complexity. A marketing website typically takes 4-6 weeks. A custom web application with user authentication, dashboards, and int…

Every project follows three phases: Discovery & Planning (we assess your needs, define requirements, and create a detailed roadmap), Build & Iterate …

We work with businesses at every stage. For startups, we help build MVPs and scalable foundations that won't need to be rewritten as you grow. For es…

Three things set us apart: First, our founders are senior developers who still write code — not project managers who outsource everything. Second, we…

We work across a wide range of industries including e-commerce, healthcare, fintech, education, restaurant and hospitality, professional services, an…

Our headquarters are in Saint-Raymond, Quebec, Canada. We work with clients across Canada and internationally. Most of our collaboration happens remo…

Hayce is a Quebec-based web agency founded by senior full-stack developers. We specialize in custom web applications, CI/CD and DevOps automation, cl…

A quick guide to get started with the platform